Wholesale Terms & Conditions
Welcome and thanks for your interest in these details! As always, please don't hesitate to email myrna@expedition.press with any questions.
Minimums
$100 minimum order, 6 per item minimum quantity.
Ordering
Wholesale orders can be placed right here on our website: log in to your account or sign up here. Once created, check your email to verify and create a password; then you can login and begin shopping immediately.
Attention Washington State retailers! We need to have your current reseller permit on file before we can process your wholesale order as tax-exempt. Once you have created your account, email a copy of your current reseller permit to myrna@expedition.press and send a new copy each time you renew your permit with the state.
Payment
Payment is collected at the time of placing your order, typically via credit or debit card. We can work with POs and also accept checks, please email myrna@expedition.press to discuss. Payment in full must be received ahead of shipping any order.
Shipping & insurance
In-stock wholesale orders typically ship within 5 business days by USPS or UPS ground. We offer free shipping for wholesale orders over $250; under that, fees are calculated and charged to you at the time of ordering. All wholesale orders ship with insurance and Expedition Press happily covers that cost.
If you need something sooner or by a particular date, please let us know by leaving a note when you place your order and we'll do what we can. In the event of any delays we will notify you as soon as possible and let you know what to expect.
Backorders
We are a small shop and inventory can fluctuate quickly. If any items in your order are backordered, you will have the option of splitting the shipment or holding it until everything can be sent at once. Typical lead time for backordered products is 2 weeks, but that can extend especially for prints that require permission requests. We are committed to timely turnarounds and will communicate closely.
Lost, damaged, or stolen packages
We take special care with packaging to be sure your items arrive safely and in excellent condition. However we cannot guarantee safe handling once a package leaves our shop.
If you have particular concerns, please add a note to your order so we know! If you have issues with stolen packages please inform your mail carrier and tell us if you'd like signature confirmation added to your order for a small additional fee.
Expedition Press is not responsible for lost, damaged or stolen packages. If this happens, please do still let us know and we'll start an insurance claim and do what we can to make it right.
Returns, cancellations, exchanges
If we have shipped an incorrect or defective item, or otherwise messed up your order and you would like to make a return or exchange, email myrna@expedition.press within 30 days of receiving the order and we will make it right at our expense.
If you need to cancel an order or make a change, and we have not yet shipped it, email myrna@expedition.press and we'll do what we can to help you correct it. Once orders have shipped, we cannot cancel nor make changes.
We do not accept returns, exchanges, or refunds for unsold merchandise.
Notes on materials & packaging
All Expedition Press products are made in Seattle, WA, USA. We print with archival oil-based ink on a mix of archival, renewable, and recycled papers. Our house stock for small prints is Mohawk Renewal, made from a blend of hemp, recycled, and FSC-certified materials. Our kraft envelopes are made from 100% post-consumer waste recycled stock and made in the USA.
For small print packaging, singles are in cello sleeves that are industrially compostable. Boxes are 100% recycled kraft with glassine sheets that are paper recyclable. All stickers and labels are printed on post-consumer recycled and recyclable stock. Our shipping materials are primarily sourced from ecoenclose.com and are 100% recycled and recyclable.
We are constantly working to minimize our ecological footprint and simplify sustainable practices both in our production and for end consumers. We welcome your feedback in this arena always!